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Frequently asked

The answers you were about to ask on WhatsApp

We collected what every client asks - from price to the power bill. Can't find yours? Message us on WhatsApp and the answer becomes a new paragraph.

Money

How much does a custom sauna cost?

From R$ 38k (2 people) to R$ 140k (8 people), cedar cabin + Harvia heater + basic installation. Full table under pricing.

And an ice bath with a chiller?

A wooden tub from R$ 14-24k + a chiller from R$ 14-45k depending on volume. The best-selling set (oval tub + 2 HP chiller) lands at R$ 35-52k.

What is NOT in the ranges?

Freight, construction work (when the tub is sunken), penthouse crane lifts and special finishes. All of it shows up itemised in the firm quote - never as a surprise on the invoice.

Lead time and installation

What is the total timeline?

5 working days of design + 6-10 weeks of production + up to 7 days of installation. Budget 2-3 months from signing to first session.

Do I need to prepare the space?

A level floor that takes the weight (a full tub weighs 500-1,200 kg), a properly sized power point and a drain nearby. We send the prep checklist together with the 3D design.

Can a sauna go inside an apartment?

Yes, and it's common in penthouses: the panelised cabin fits in most building lifts. We bring the technical dossier for the building manager whenever the condominium asks.

Use and maintenance

What does it do to the power bill?

The heater (4.5-10.5 kW) runs ~1 h per session; the chiller cycles like a refrigerator. Your design includes the kWh/month estimate for your usage - before you sign.

What maintenance does the ice bath need?

Water changes paced by use (far fewer with the optional UV filter), a simple fortnightly clean and an annual tightening at the service visit - which is on us in year one.

Does the water really stay at 3 °C in summer?

It does - the chiller is sized for the worst case: full sun, 35 °C and back-to-back use. If the litre math calls for 2 HP, we will not sell you 1 HP "to fit the budget".

Can children use it?

Sauna at reduced temperature and for a few minutes, always with an adult - and ice baths are not for children. We hand over the family use guide at installation.

Warranty

What does the warranty cover?

3 years timber structure, 2 years chiller, 1 year of assisted service with visits included. Harvia heater: official manufacturer warranty.

What if something breaks far from the capitals?

Remote support solves most tickets within 48 h; when a visit is needed, the partner crew from your region goes out with the part shipped from the factory.

Next step

Send the floor plan or sizes - we reply with a layout

Get a free 3D layout & quote

Tell us about the space - we reply with a sketch, an equipment list and an investment range.

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